Smartswitch Energy
Electrify Your World, One Spark at a Time!
We provide reliable electrical services, ensuring safe and efficient power solutions for your home or business
Lighting Your Way to a Brighter Tomorrow
Embark on an innovative and sustainable adventure with Smartswitch Energy as we transform the way energy is consumed and conserved. By delivering cutting-edge solutions, we’re revolutionizing how the world utilizes electricity and gas, paving the way for cost-effective energy solutions.
Experienced advisor
Safe & Secure
Online Support
Experience the uplifting impact of our services, designed to deliver positivity and value at every step. With a commitment to excellence and customer satisfaction, we ensure solutions that not only meet your needs but also inspire confidence and peace of mind. Let us be your trusted partner in achieving seamless and rewarding outcomes.
Ceritified Company
Professional Staff
Positive Customer Service
No Shocking Prices, Just Shocking Quality
Business Electricity
Every business relies on electricity, and at Smartswitch, we simplify the process by comparing electricity rates for you. Whether you run a small business or a large enterprise, we specialize in securing competitive rates tailored to your needs.
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Business Gas
At Smartswitch, we go beyond just comparing gas prices. We pride ourselves on delivering a comprehensive, personalized, and seamless experience to assist our customers in switching commercial gas suppliers effortlessly.
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Maintenance & Support
With our maintenance and support services, we go beyond routine check-ups. We pride ourselves on delivering reliable, personalized, and seamless solutions to keep your operations running effortlessly.
Get a QouteWe may receive a commission from the supplier once the sale is completed and on supply. This is built in via an uplift added to your final unit price and paid to us by the supplier
Frequently Asked Question
What kind of contract will I need to sign?
The most common contract type is a rolling contract, where prices can vary and there's a 28-day cancellation period. Alternatively, fixed-term contracts for one or two years lock in prices for the specified duration.
Do I need to clear any outstanding balance with my current supplier?
Yes, you’ll need to settle any unpaid balance with your current supplier before switching to a new one.
What is an LOA?
A Letter of Authority (LOA) is a legal document granting us permission to manage your current supplier's transition, making the process hassle-free for you.
Is signing an LOA mandatory?
Signing an LOA is not mandatory, as you can manage the process independently. However, signing one ensures a smoother transition. We provide LOAs upon request and will forward them to your supplier once signed.
Does an LOA give you full authority?
An LOA's level of authority is outlined in the document and is entirely at your discretion. It is solely used for utility transfers and becomes void once the transfer is complete.
How are energy brokers compensated?
Most brokers, including Maxsaver Energy, operate on a commission-based system. This means the supplier includes a small uplift in your unit rate to cover the broker’s fee. For instance, if your unit rate is 30p and the broker adds a 1p uplift, your final unit rate will be 31p.
Will I need to replace pipes or wires when switching suppliers?
No, the electricity and gas you use remain the same regardless of your supplier, as they flow through the same pipes and wires. Switching suppliers requires no additional installations. Exceptions are rare and typically occur in remote areas with local supply networks.
What steps are involved in switching suppliers?
Once you select a new supplier, they will notify your current supplier with 28 days' notice. The process typically takes 5 to 8 weeks, during which you'll provide a meter reading. If you’re unable to do so, arrangements will be made for a reading. The reading determines your final bill with the current supplier, and your next bill will come from the new supplier.
Should everyone consider switching suppliers?
If the cost difference is minimal, we advise staying with your current supplier. However, periodically checking rates is wise, as suppliers’ competitiveness can change. Those with the Big Six suppliers who have never switched often benefit the most from switching.
Will having special needs impact my choice of suppliers?
No, all suppliers are required to follow a code of practice offering services tailored to elderly, disabled, and chronically ill customers. They also provide support for visually or hearing-impaired individuals, ensuring equal accessibility.
Quality Service, The Positive Way
01
Expertise You Can Trust
Our team brings years of experience and in-depth knowledge, ensuring you receive reliable and professional solutions tailored to your unique needs.
02
Personalized Solutions
We take the time to understand your requirements, offering customized services that align perfectly with your goals and expectations.
03
Commitment to Quality
We prioritize delivering the highest quality in everything we do, from our products to our customer service, ensuring your satisfaction.
04
Transparent and Fair Pricing
No hidden fees, no surprises. Our competitive pricing model ensures you get the best value without compromising on quality.
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Dedicated Customer Support
Our friendly support team is always ready to assist you, providing prompt and effective solutions whenever you need help.
